Return Policy

We hope you love your purchase — but if you’re not completely satisfied, you may return your item(s) within 14 days of the time you received it in accordance with EU consumer protection laws.

Eligibility for Returns

Items must meet the following conditions to be eligible for return:

• Unworn, unused, and unwashed;
• In original condition, with all tags attached;
• Returned in the original packaging;
• Accompanied by a receipt or valid proof of purchase.

We reserve the right to reject returns that do not meet these criteria.

How to Initiate a Return

Please go to [Contact] and request a return within 14 days of receiving your order for authorization. Make sure to add your order number. After approval, you’ll receive further instructions and the return address.

Returns should be sent to:
Clarevelt 4
6659EB Wamel
Netherlands

Please note: Return shipping costs are the responsibility of the customer. We recommend using a tracked shipping service. Unauthorised returns (items sent back without contacting us first) will not be accepted.

Exchanges

We do not offer direct exchanges. If you would like a different item or size, please return your original item and place a new order separately.

Refunds

Once your return is received and inspected, we will confirm by email whether your refund is approved. If approved, the refund will be processed to your original payment method within 10 working days.

Please note that original shipping fees (if applicable) are non-refundable.
If you haven’t received your refund after 15 business days, please contact us at valorre.clothing@hotmail.com

Damaged or Incorrect Items

If you receive an item that is defective, damaged, or incorrect, please contact us immediately with photos of the issue so we can make it right.

Questions?

If you have any questions about your return, don’t hesitate to reach out:
📩 valorre.clothing@hotmail.com